Shipping policy
1. Order Processing Time
All orders are processed within 1-3 business days (Monday to Friday, excluding holidays). Orders placed after 3 PM EST will be processed the next business day.
2. Shipping Rates & Delivery Time
Shipping rates and delivery times are calculated based on the shipping method chosen and the destination. You will see your shipping options and costs during checkout.
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
- International Shipping: Delivery time varies based on the destination country. Please allow 7-14 business days.
3. Free Shipping Offer
Free standard shipping is available on orders over $[Amount] within [Country]. This offer applies automatically at checkout.
4. Shipping Locations
We currently ship to locations within [Country] and select international destinations. If we don't ship to your country, please contact us, and we may be able to assist you.
5. Order Tracking
Once your order has shipped, we will send you a confirmation email with tracking information. You can use this information to track your package online.
6. Delivery Issues
If your package is delayed or lost in transit, please contact us within 7 days of your expected delivery date. We will assist you in tracking or replacing your order. Unfortunately, we are not responsible for delays or lost packages once the courier has possession.
7. Shipping Restrictions
Some items, including [specific products], may not be eligible for expedited shipping or may have certain shipping restrictions. Please check the product page for specific details.
8. International Orders
For international orders, customs duties and taxes may apply, which are the responsibility of the customer. We are not responsible for any customs delays or additional fees incurred upon arrival at the destination country.
9. Incorrect Shipping Information
Please double-check the shipping information before completing your purchase. We are not responsible for delays or errors caused by incorrect addresses. If you notice an error in your shipping address after placing an order, contact us as soon as possible at [ahirb170@gamil.com] to request a correction.
10. Lost or Damaged Packages
If your order arrives damaged or you believe it has been lost, please contact us within 7 days of delivery at [contact email]. We will initiate an investigation with the shipping carrier and offer a resolution.